COVID-19, supply shortages, and a surge in demand are causing longer than normal ship times. UPS, FedEx, and other commercial carriers have suspended Delivery Service Guarantees until further notice. You'll receive a second invoice with shipping charges. This is due to warehouse and inventory locations, size of objects being shipped, and some items shipping free. We don't keep most items in house since we have a massive catalog of brands that we offer.
ROAM ADVENTURE CO
Roam Adventure Co products typically ship directly from the manufacturer. We are a stocking dealer, but often dropshipping from the manufacturer will save you in shipping costs. Items take about 1 to 2 business days to ship if they are in stock. Shipping transit times can vary between 1 and 7 business days depending on where in the country you are located in relation to our warehouse in Arizona.
We do offer free standard shipping to anywhere in the lower 48 states. Smaller items such as rugged cases, awnings, coolers, etc will shipped via standard ground (FedEx or UPS). Larger items such as our roof top tents will be shipped via freight directly to your residence.
For Freight shipments of roof top tents, please ensure to provide the best contact phone number and email when placing your order. Once your tent ships via freight, you will receive a phone call from FedEx Freight prior to your estimated delivery date in order to schedule a delivery appointment.
Freight delivery appointments are required in order for tents to be delivered to you and you or a friend or family must be in person during the delivery appointment to accept the delivery.